Terms & Conditions

Last updated: March 01, 2023

Introduction

Welcome to Levsox® Compression Socks!

These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with https://levsoxsocks.shop website (the “Service”) operated by Levsox® (“us”, “we”, or “our”).

Please read these Terms and Conditions carefully before using our website and services. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the Terms then you may not access the Service.

Purchases

When you purchase any of our products on this website, you agree:

  • You are responsible for reading the full item listing before making a commitment to buy it: This includes reading the full item description, any conditions on returns, delivery details, cost of shipping and any other relevant information.
  • You enter a legally binding contract to purchase an item when you commit to buy an item: This happens when you click “Buy Now”, make an offer or bid, win an auction or ‘Buy it now’ listing, or if you buy items offline.
  • You must pay for items purchased: Payment is due within 3 days of the purchase, unless we have agreed upon other terms. We only deliver items after payment has been received and cleared.
  • Items remain the property of Levsox® until paid for: All items remain the property of Levsox® until payment has cleared and the order has been dispatched.
  • Sales are final: Unless defective, or we have agreed to other terms, all sales are final. Please ensure you are happy with your purchase before it is dispatched.
  • We are not responsible for pricing errors: Occasionally an item may be listed at an incorrect price due to a typographical error, in-store pricing error, or an error in online pricing. In these cases, Levsox® reserves the right to cancel any orders placed for that item at the incorrect price, even if the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase, we will issue a credit to your account.

Product descriptions

We strive to ensure information presented on our website is as accurate as possible. However, we do not warrant that product descriptions or any other content is accurate, complete, reliable, current, or error-free.

Pricing

Prices on items can change: Prices on items can change at any time, sometimes without notice. Price changes may occur due to offers, changing costs, errors, or for any other reason. We reserve the right to change prices at any time.

You pay the price at time of order: The price charged for an item will be the price displayed on the website at time of placing the order. This price does not include taxes and delivery charges.

Display of taxes and shipping charges: Taxes, shipping and discounts are displayed before you complete checkout. You agree to pay these charges as part of the order.

Promotional offers, vouchers and discounts

Promotional offers: Promotional offers on the website are valid only during the dates specified. Items purchased as part of a promotional offer are subject to the returns policy for that particular offer.

Discount vouchers and codes: From time to time we may offer discount vouchers and codes that can be applied on purchases. Discount codes and vouchers:

  • Are valid for one-time use only, unless specified otherwise.
  • Cannot be used in conjunction with other offers and discounts.
  • Can only be used towards the specified goods or services advertised.
  • Are non-refundable and non-transferable.

We reserve the right to cancel orders: In the event that a discount voucher or code is used fraudulently, beyond its stated expiration date, or in violation of these Terms of Use, Levsox® reserves the right to cancel orders and deactivate the shopper’s account.

Payment

We process orders using payment service. We accept most major credit cards.

By placing an order on Levsox®, you authorize payment service to debit your account for the amount of your purchase. You also authorize payment service to withhold such amounts as long-term payment authorizations to create a reserve.

In rare cases, payment service may decline an order that appears legitimate. This may happen if the billing address and shipping address don’t match, or the order seems unusual based on previous purchases using the same card number.

If payment service declines an order, we will contact you. You are not obligated to move forward with the purchase, but you may be asked to update your information or provide additional details to verify your identity. This allows us to ensure that the person placing the order is the legitimate cardholder.

Refunds and returns policy

You may return items within 14 days of delivery: We offer full refunds on all returns that are received by us within 14 days of delivery. Refunds may take 3-5 business days to appear on your account.

We do not refund the original shipping charges on returns: Only the cost of the item itself is refundable – original shipping costs are non-refundable.

Items must be returned in original condition: All items must be returned unused, in the state that you received them. All tags must still be attached and products must not have been washed or worn.

You are responsible for return shipping costs: In all cases, you are responsible for covering the costs of returning the items to us.

Sales of personalised or custom items are final: Due to the personalised or customizable nature of some items, no refunds can be provided except in the case of a defective product.

Refunds may be refused on incomplete or damaged items: No refund will be provided if returned products are damaged or incomplete. We recommend using a tracked shipping service and keeping proof of postage for your returns.

Closing of returns window: We will not accept returns or provide refunds more than 14 days after delivery. Please ensure you return items within this timeframe.

Shipping and delivery

No delivery guarantees: We make every effort to deliver items within estimated timeframes. However, delays can occur due to reasons out of our control. We cannot guarantee delivery before key dates including birthdays, holidays, events etc.

Customs delays: Shipments crossing borders may be subject to opening and delay by customs authorities. We have no control over customs processing times.

Loss during shipping: If items are lost during shipping, you agree to wait up to 21 days after the estimated delivery date to allow for investigation and recovery. If the package is not recovered, we will reship the order or refund your purchase amount.

You assume shipping risks: You assume all responsibility for shipping items to us. We recommend using a tracked shipping service as proof of postage.

Picking the right shipping method: During checkout, we will provide you with delivery options and costs for your items based on shipping address. Ensure you select the appropriate option for your delivery requirements.

We are not liable for carrier damage or delays: We are not liable for any loss, damage, delay, incorrect delivery or non-delivery caused by third party delivery agents. All claims for loss or damage must be made against the carrier directly.

No rerouting of shipments: We do not reroute orders after they have been dispatched from our warehouse. Please provide the correct shipping address during checkout.

Availability and pricing errors

Inventory is not guaranteed: Items on our website are not guaranteed to be in stock. Inventory status can change rapidly without notice.

Pricing errors may occur: Prices and availability on the website are subject to change without notice. Errors may occur.

Cancelling orders due to unavailability: Levsox® reserves the right to cancel any orders for items listed at an incorrect price or where items are no longer in stock. If your order is cancelled for this reason, you will be notified and sent a refund.

Limit quantities: Levsox® reserves the right to limit quantities per customer for any product or service sold on this website. Items purchased in excess of stated quantity limits may be cancelled without notice.

Supply issues: Certain goods may become unavailable for periods of time due to reasons out of our control. Levsox® cannot guarantee availability of products.

Account registration

You have the option to register and create an account with Levsox®. During registration you agree:

  • Account security is your responsibility: You are responsible for maintaining the confidentiality of your login details and are fully responsible for all activities that occur under your username and password. You agree to notify Levsox® immediately in the event of unauthorized use or any breach of security. Levsox® cannot be held liable for any loss or damage from failure to comply with this security obligation.
  • Accurate information: You have provided true, accurate, up to date and complete registration details. If information changes, you will promptly update your account information.
  • One account per person: Each person may register only one account. We do not tolerate false identities or impersonations.
  • Your account may be terminated: We may terminate accounts that are used inappropriately or violate these Terms and Conditions at any time without notice.

Copyright and trademarks

We own copyright: The content on the Levsox® website is protected by copyright owned by Levsox® or used under licence from third party copyright owners. You may use this content only for personal shopping purposes. Any other use is strictly prohibited unless you obtain prior written consent from Levsox® or the applicable copyright owner.

Our trademarks: “Levsox®” and other marks indicated on our website are trademarks owned by Levsox®. Any use of these marks without express written permission is strictly prohibited.

Third party trademarks: Certain words, phrases, names, designs or logos used on this website may constitute trademarks, service marks or trade names of third parties. The display of any such marks or names on this website does not imply that we have any relationship with the owner of such marks.

User content and conduct

Posting reviews and feedback: If you post any reviews, comments or other content on our website, you agree that the content is accurate, complies with applicable laws and will not:

  • Contain falsehoods or misrepresentations
  • Be defamatory, abusive or harassing
  • Infringe any person’s intellectual property rights
  • Contain private or personal information about any person
  • Contain any viruses or code that may harm systems

Removing inappropriate content: We reserve the right to edit or remove any user generated content at our sole discretion.

Security of user content: Any content you upload to our website is done at your own risk. We cannot guarantee the security or privacy of user generated content.

User conduct: You agree not to use this website or services:

  • In any way that breaches applicable laws, regulations or these Terms.
  • To disguise the origin of any content transmitted through the service.
  • To transmit, or procure the sending of, any unsolicited marketing or promotional content.
  • For any commercial purpose, other than purchasing goods or services from Levsox® as an intended consumer.
  • To transmit any material that contains viruses or code which may harm systems or data.

Ban for violations: If we believe you have violated these Terms, we reserve the right to immediately terminate your account and ban you from further use of the website.

Privacy

Please refer to our Privacy Policy which explains how we collect, use, share and protect personal information about you.

Disclaimers

Medical information disclaimer

Any information provided on this website relating to medical, health or fitness information is for educational and informational purposes only. This content should not be considered complete, nor should it be relied on to suggest a course of treatment for any individual. It should not be used in place of a visit, call, consultation or advice of your physician or other qualified healthcare provider. Information obtained from this website is not exhaustive and does not cover all complications, diseases, ailments, physical conditions or their treatment. Always seek the advice of your physician or other qualified health provider with any questions regarding your medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on this website. If you think you are suffering from a medical condition, contact your healthcare provider immediately.

No professional advice

The content provided on the Levsox® website is for informational and educational purposes only. No material on this site is intended to constitute professional advice, be relied on by you in place of professional advice, or used to diagnose, treat, cure or prevent disease or other physical ailment. Always seek the advice of your physician or other qualified healthcare provider with any questions regarding your health. Reliance on any information provided by Levsox® is solely at your own risk.

Warranty disclaimers

The website, products and materials are provided by Levsox® ‘as is’ without warranty of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, design, accuracy, capability, sufficiency, suitability, capacity, completeness, availability, compatibility, security, lack of viruses or errors, and warranties arising from course of dealing, course of performance or usage of trade.

Levsox® makes no warranties or representations:

  • That access to the website will be uninterrupted, timely, secure, error free or virus free.
  • Concerning compatibility of website with your computer system, software or other items.
  • That the website will meet your requirements in full or in part.
  • That any defects in the website will be corrected.
  • Regarding accuracy or reliability of any information obtained from the website.
  • Regarding any losses, damages, costs or expense arising from use of the website.
  • That the website or server is free of bugs, viruses, trojan horses, spyware, adware or other harmful elements.

We are not liable for:

To the fullest extent permitted by law, Levsox® will not be liable to any person for any direct, indirect, special, incidental, consequential, exemplary, punitive or other damages arising from or related to use of the website or products, including without limitation lost profits, business interruption, loss of programs or information even if we have been expressly advised of the possibility of such damages.

Indemnification

You agree to fully indemnify, defend and hold harmless Levsox®, our affiliates, partners, officers, directors, agents, contractors, licensors from any claims, actions, suits, losses, damages, expenses, fees including attorney fees arising from:

  • Your actions, inactions, negligence or wilful misconduct.
  • Your violation or breach of Terms.
  • Your violation of applicable laws, regulations or rights of third parties.
  • Any content or information you post, upload, use or submit via the website.

Limitation of liability

Cap on monetary liability

In no event shall the aggregate liability of Levsox® to you under these terms or relating to the subject matter exceed $100 USD.

No liability for third parties

In no event will Levsox® be liable for any goods, content, information or services made available or performance by third parties advertised via our website. Goods purchased from third party sellers via the Levsox® website are purchased at your own risk.

No liability for loss

In no event shall Levsox® be liable for any loss of profits, revenue, business, data, financial losses or any indirect, incidental, consequential, special or exemplary damages arising from use of the website or goods/services provided by Levsox®.

Governing law

These Terms shall be governed by the laws of the United States and the State of Tennessee. You agree to submit to the personal and exclusive jurisdiction of the courts located in Nashville, Tennessee.

Our failure to exercise or enforce any rights under these Terms does not constitute a waiver of such rights. If any provision of these Terms is found to be invalid or unenforceable by a court of law, this will not affect the validity or enforceability of any remaining provisions.

Changes to these Terms

We reserve the right to amend, remove or change these Terms and other policy pages on the website at any time. Such modifications shall become effective immediately upon posting of the modified Terms. Your continued use of the website following the posting of changes constitutes your acceptance of the amended Terms.

Contact us

If you have any questions about these Terms, please contact us at:

Levsox® Compression Socks
123 Sock Lane
Nashville, TN 37217
United States

Email: [email protected]